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Deviations

In the Dashboard area, the Deviations section allows you to access all deviations associated with the selected Use Case.
A deviation is created when a test execution fails. All consecutive failing test executions are grouped under the same deviation until a successful test run occurs.
Dashboard Deviations

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Deviation Details

Selecting a deviation from the list opens a detailed view of that deviation. This view provides comprehensive information about the deviation.

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Overview

The Overview tab provides a summary of the deviation, including:
  • Deviation ID: Unique identifier for the deviation.
  • Status: Current status of the deviation (e.g., ongoing, resolved).
  • Risk Priority: The risk priority assigned to the deviation, indicating its severity.

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Evaluation

The Evaluation tab displays the evaluation results of the deviation, including:
  • Category: The category of the deviation (e.g., Temporary service outage).
  • External Incident Reference: In case our team has raised an incident for this deviation with the service provider, this field contains the reference to that incident.
  • Result: The detailed explanation of the deviation evaluation, including the reason for the deviation and any relevant details.
  • Messages: Additional messages related to the deviation, providing context and insights.

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Technical Details

The Technical Details tab provides in-depth technical information about the deviation, including:
  • Cloud Platform: The cloud platform where the deviation occurred.
  • Data Center / Region: The specific data center or region where the deviation was detected.
  • Cloud Service: The specific service affected by the deviation.
  • Component: The component within the service that is affected by the deviation.
  • Feature: The specific feature of the service that is impacted by the deviation.

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Verification Runs

The Verification Runs section lists all relevant test execution runs associated with the deviation. This includes:
  • Failed Test Execution: The test execution that failed and triggered the deviation. (All subsequent failing test executions are grouped under the same deviation until a successful test run occurs.)
  • Successful Test Execution: The test execution that resolved the deviation.
Verification runs can be opened to view detailed information about the test execution. The detailed tab will show additional informations such as:
  • Times: The start and end times of the test execution.
  • Duration: The total duration of the test execution.
  • Retry Count: The number of retries attempted for the test execution.
Additional information about the Features impacted will be displayed in the Verified Features section. Clicking on a feature will open the test execution details for that feature, allowing you to see the specific tests that were executed and their results. Dashboard Test Execution Steps

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Activities

The Activities tab provides a chronological list of all activities related to the deviation, including:
  • Creation: When the deviation was created.
  • Updates: Any updates made to the deviation, including status changes and evaluations.
  • Resolution: When the deviation was resolved, if applicable.